thread I'm no expert
but I don't think buildings insurance is something that ever automatically happens, you have to go and get it yourself just like car insurance. You also need to make sure it tallies with your mortgage value so that you're not underinsured.
permalink I know, but I ordered it and it was set to start when my mortgage did.
I was rather overwhelmed at the time and didn't consider that I might have to do something about it, and I presumed another monthly payment was it. I'll find the paperwork eventually and properly figure out what happened.

I'll also be writing to the company that installed the conservatory to let them know what utter twunts they are.
permalink speak to your mortgage advisor
.. they must have a record of what they sent to the mortgage co.